Privacy Policy

During account registration at Ricky Casino, we request personal details required for identity verification and transaction processing. These include your full name, date of birth, email address, phone number, and home address. We also collect financial data — such as payment method information and bank account details — to enable fund transfers and account management.

Additionally, we track usage patterns through cookies and similar technologies. This encompasses your IP address, device specifications, browser type, and in-game activity. Collecting this information allows us to enhance platform stability, identify fraudulent behaviour, and tailor your gaming experience.

Your information serves the following functions:

• Confirm your identity and fulfil anti-money laundering (AML) and know-your-customer (KYC) obligations
• Execute deposits, withdrawals, and bonus processing
• Send account notifications, promotional communications, and support responses
• Identify and prevent fraudulent transactions and policy violations
• Enhance website performance and user interface design
• Meet legal requirements under Curaçao gaming regulations and applicable international law

Ricky Casino does not sell or transfer personal data to unaffiliated marketing organisations. We may, however, disclose information to payment service providers, verification agencies, and law enforcement bodies when obligated by law.

Ricky Casino deploys cookies to store your login credentials, record gameplay settings, and analyse visitor traffic. Required cookies maintain account security and enable core platform features. Statistical cookies provide insights into player behaviour and site usage patterns. Promotional cookies may display tailored offers on affiliated websites.

Browser settings allow you to adjust cookie preferences, although blocking essential cookies may impair certain platform functions.

Ricky Casino employs encryption protocols (SSL/TLS) and secured infrastructure to guard your data. We maintain firewalls, conduct periodic security assessments, and enforce strict access restrictions to prevent unauthorised entry. Payment processing occurs through PCI-DSS certified gateways.

That said, no digital platform offers complete immunity from security risks. Although we employ appropriate safeguards, absolute protection against all potential threats cannot be assured.

Ricky Casino discloses data to the following partners as necessary:

• Payment service providers - to complete deposits and withdrawals
• Verification agencies - to satisfy KYC and identity confirmation requirements
• Fraud prevention specialists - to safeguard player accounts and detect anomalies
• Affiliate networks - restricted information for referral compensation (refer to Affiliate & Partner Program)
• Gaming authorities - as mandated by Curaçao regulators or other legal jurisdictions

We do not engage with unrelated advertising firms or data aggregators.

As a player, you may:

• Obtain a complete record of personal data stored by Ricky Casino
• Update or fix inaccurate personal details
• Ask for removal of your data (subject to applicable legal storage obligations)
• Revoke approval for specific data processing activities
• File a complaint with your local data protection regulator

To exercise any of these rights, reach out to Ricky Casino's support team with your account information and a clear description of your request.

Ricky Casino maintains personal information throughout your account's active period and beyond, as required by anti-money laundering legislation and to resolve disputes. Financial documentation is typically kept for seven years. Session cookies automatically clear upon browser closure; persistent cookies may remain active for up to 12 months.

Players in Australia should note that Ricky Casino operates under a Curaçao license and is subject to offshore regulatory frameworks. Data safeguards may not align with the Australian Privacy Act. Review this policy thoroughly before submitting any personal information.

Ricky Casino may revise this privacy policy to account for operational changes, technological advances, or new legal standards. Significant modifications will be announced via email or a visible website notification. Your continued use of the platform following any policy revision indicates your acceptance of the updated terms.

Questions about privacy, requests for data access, or concerns regarding your information should be directed to Ricky Casino's support team using the website contact form or email. Begin your message with "Privacy Request" and supply your account details.

Should you suspect misuse of your data or a breach of your privacy rights, you may submit a complaint to Antillephone N.V. (Ricky Casino's licensing authority) or contact the data protection authority in your country of residence.